Category: Healthcare Issues

Secret Shopper Patients for Doctor’s Office Scrutiny

You’ve heard of mystery shoppers, I’m sure. They conduct business transactions or pretend to browse/window shop in certain stores in order to evaluate, in secret, the customer service skills of employees. As Well’s Tara Parker-Pope explains, the American Medical Association was considering whether to support fake undercover patients in waiting rooms as a way to ensure good […]

World Asthma Day, Plus Politics

Happy World Asthma Day! (How likely are you to hear that greeting ever again?) I’ve mentioned some awareness events, reports and projects in the last couple of posts (links below). But today I’m celebrating World Asthma Day by explaining why I hope Barack Obama emerges as the Democratic candidate after today’s primaries and wins the presidency in […]